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Privacy Policy

Happy Radio - Privacy Policy & Terms of Use

Happy Radio ("we") are committed to protecting and respecting your privacy. This policy
(the 'Privacy Policy') (together with our Website Terms and Conditions of Use, a copy of
which can be found elsewhere on this Website, together with any other documents
referred to on it) sets out the basis on which any personal data we collect from you, or
that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices regarding
your personal data and how we will treat it. This Privacy Policy also contains our
policies on cookies. For the purpose of the Data Protection Act 1998 (the 'Act'), the data
controller is Happy Radio.


1. Consent Your use of this Website signifies your consent to us collecting and using
personal information about you as specified below in accordance with this Privacy
Policy. Should we choose to change our Privacy Policy for any reason, the changes will
be posted on this Website, so that you are always kept informed of how we collect and
use your personal information, and when we may disclose it.


2. The information we collect and how we use it:
2.1 We may collect and process the following data about you:
2.1.1 information that you provide by filling in forms on our Website. This includes
information provided at the time of registering to use our Website (if required),
subscribing to any service offered by us or posting material on this Website. We may
also ask you for information when you enter a competition or promotion and when you
report a problem with our Website;
2.1.2 if you contact us, we may keep a record of that correspondence;
2.1.3 we may also ask you to complete surveys that we use for research purposes,
although you do not have to respond to them; and
2.1.4 details of your visits to our Website including, but not limited to, traffic data,
location data, blogs and other communication data, whether this is required for our own
billing purposes or otherwise and the resources that you access.
2.2 We use information held about you in the following ways:
2.2.1 to ensure that content from our Website is presented in the most effective manner
for you and for your computer;
2.2.2 to provide you with information, products or services that you request from us or
which we feel may interest you, where you have consented to be contacted for such
2.2.3 to carry out our obligations arising from any contracts entered into between you
and us;
2.2.4 to allow you to participate in interactive features of our Website, when you choose
to do so; and
2.2.5 to notify you about changes to our Website or our Website Terms and Conditions
of Use.
2.3 We may also use your data, or permit selected third parties to use your data, to
provide you with information about goods and services which may be of interest to you
and we or they may contact you about these by post or telephone.
2.4 When connecting to our radio stream, your IP address will be sent to our radio
service provider in order for us to track listening trends and provide licensing bodies
with royalty reports. Once our service provider receives your IP it is immediately
anonymised, deleted and becomes untraceable. This data is never sold on or passed to
other companies.
2.5 The Happy Radio IOS App does not collect any user data when installed or
launched on your device.
2.6 The Happy Radio Android App does not collect any user data during use. In order to
provide audio control during Phone App use, the App will monitor the 'state' of the
phone App (Idle, in call, call ended) if applicable on your device. At no point will the App
be able tolisteninorderivephonenumbersordata. TheAndroidAppalsorequiresaccessto
local storage. This is to store its configuration for faster launch times.


3. How do we protect your Information?
3.1 We are serious about guarding the security of your personal details. We have strict
security procedures covering the storage and disclosure of your information in order to
prevent unauthorized access and to comply with the Act. This means that sometimes
we may ask you for proof of identity before disclosing any personal information to you.
3.2 Unfortunately, the transmission of information via the internet is not completely
secure. Although we will do our best to protect your personal data, we cannot guarantee
the security of your data transmitted to our Website; any transmission is at your own
risk. Once we have received your information, we will use strict procedures and security
features to try to prevent unauthorized access.


4. IP Addresses and Cookies
4.1 We may collect information about your computer, including where available your IP
address, operating system and browser type, for system administration and to report
aggregate information to our advertisers. This is statistical data about our users'
browsing actions and patterns, and does not identify any individual.
4.2 For the same reason, we may obtain information about your general internet usage
by using a cookie file which is stored on the hard drive of your computer. Cookies
contain information that is transferred to your computer's hard drive. They help us to
improve our Website and to deliver a better and more personalized service. They
enable us:
4.2.1 to estimate our audience size and usage pattern;
4.2.2 to store information about your preferences, and so allow us to customize our
Website according to your individual interests;
4.2.3 to speed up your searches; and
4.2.4 to recognise you when you return to our Website.
4.3 You may refuse to accept cookies by activating the setting on your browser which
allows you to refuse the setting of cookies. However, if you select this setting you may
be unable to access certain parts of our Website. Unless you have adjusted your
browser setting so that it will refuse cookies, our system will issue cookies when you log
on to our Website.
4.4 Please note that our advertisers may also use cookies, over which we have no


5. Access to information
5.1 You have the right to access any personal information that you have submitted to
us. We reserve the right to charge a small fee for each request made by you for us to
provide you with the details of the personal information we hold about you.
5.2 You can withdraw your consent for us to hold your details by writing to or emailing
us, including your name and full address, requesting a full removal of your details from
our database.


6. Third Parties
6.1 Information collected by cookies is used to provide summative statistics about our
customers, and other Website information to third parties. Cookies do not include any
personally identifiable information.
6.2 Your audio player (Windows Media Player, Win Amp, etc.) may also have a privacy
policy attached to it. We advise you to read it. Some players do report anonymous
statistics back to their creators.


7. Disclosures We have a responsibility to keep your information confidential and we
take all reasonable care to prevent any unauthorized access to your personal data. We
do not disclose information that you may give, such as name, address, telephone
number or e- mail address to any outside companies. However, we reserve the right to
access and disclose individually identifiable information to comply with applicable laws
and lawful government requests, to operate its systems properly or to protect itself or its


8. Contacting Us If you have any questions or concerns about our use of your personal
information please contact us by completing the 'contact us' section appearing on this
Website. NOTE: Third party internet websites that you can link to through our Website
are not covered by our Privacy Policy, so we urge you to be careful when you enter any
personal information on-line. We accept no responsibility or liability for these other


By using our website, you hereby consent to our Privacy Policy and agree to its terms.

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